• Challenges of being a project manager
• Improving communication skills
• Project vs. functional duties
• Developing the project team
• Negotiating roles in the team
• Analyzing interpersonal relationships
• Coping with difficult people
• Conflict resolution
• Stimulating creative thinking

• Identifying the differences between a project team approach and a work group approach
• Capitalizing on your team’s strengths and talents
• Incorporating the stages of team development to increase project success
• Delegating without losing accountability
• Encouraging feedback and resolving misunderstandings
• Project plans that work in different organizational environments
• Handling difficult team members effectively
• Increasing versatility in your day-to-day team interactions
• Managing without formal authority
• Increasing participation and effectiveness in team meetings
• Using project plans to build commencement

Program and project managers and directors, all those who are looking to develop or improve their managerial skills rather than the technical skills of project management. Plus, functional managers who must support the project team.