Course Schedule

Certified Human Resources Manager (CHRM)

This competency-based HR certification covers the Human Resource Strategies and qualifies participants as a Certified Human Resource Manager (CHRM) upon successful completion. The course delves deeper into the Human Resources arena, covering topics such as HR strategies, policies and HR compliance updates. During this course, participants will also enhance their competencies on managing performance, development and compensation of a diverse and multi-generational workforce. It is envisaged that the CHRM certification course will provide the opportunity for HR Generalists to advance in their careers and establish their presence as a respected, senior HR practitioner in the industry. At this advanced-level programme, current HR practitioners will find this programme useful for purposes of enhancing their professional knowledge and requisite skills as a Human Resource Manager.


The human resource issues facing today’s business owners and managers. You do not always have the expertise to deal with the many employee relationship issues you face, and yet you will be expected to make decisions that are both effective and legal. This Certified Human Resources Manager (CHRM)™ Certification will walk you through the hiring process, from performing a skills inventory to conducting the interview; discuss orientation; and cover some issues that arise after the hiring process (such as diversity issues, compensation, and discipline).


CHRM™ will familiarize you with a workplace situation where a supervisor has made a decision that you didn’t agree with? Did you wish that you could ask someone else what they thought of the decision; whether they would have done the same thing? The peer review process offers employees just that chance, using a formalized procedure to ask, consider, and resolve just these sorts of questions. This one-day workshop will teach you everything you need to know about employee dispute resolution through mediation.

  • Acquiring knowledge on key HR functions.
  • Identifying basic rules and regulations on employment matters.
  • Explaining job descriptions for work applications.
  • Identifying the steps for the effective selection and recruitment.
  • Administering the training department.
  • Listing the tasks and methods to support the performance appraisal process.
  • Understanding the key components of a salary and payroll system.

HR Functions


  • The roles and responsibilities of an HR Administrator
  • Overview of HR functions and practices.
  • Understanding HR terms and designations
  • HR as a strategic partner
  • The HR Model: Connecting goals, strategies and processes
  • Importance of compliance, intercultural communication and employee engagement


The Employment Act


  • Basic terms and conditions of employment.
  • Rights and obligations of employees and employers.
  • Employment Contracts.
  • Termination, part-time employment, maternity benefits etc.
  • Current and expected changes to the Employment Act.


Job Analysis


  • Benefits of carrying out Job Analysis.
  • Planning for and conducting Job Analysis.
  • Job Analysis checklists.
  • Developing Job Descriptions and Job Specifications.
  • Applications of Job Descriptions and Job Specifications.


Recruitment


  • HR Planning
  • Alternatives to Recruitment
  • Recruiting Sources and Methods
  • Effective and efficient recruitment
  • Benchmarking recruitment strategies


Selection


  • The Selection Process
  • Application Forms
  • Administering Selection Tests
  • Planning for Selection Interviews
  • Carrying out Reference Checks


Training Administration


  • The roles and function of the Training department
  • Training needs analysis and evaluation
  • Types of training grants and subsidies
  • Preparing a training plan
  • New employee orientation


Performance Appraisal


  • Administering the Performance Appraisal Process
  • Uses of Performance Appraisal data
  • Methods for Appraising Performance
  • Appraisal Interview styles
  • Coaching and counseling problem employees


Overview of Compensation


  • Basic components and aims of compensation and benefits
  • Compensation equity
  • Salary administration
  • Variable rewards and incentive schemes
  • Benefits and non-financial compensation

HR Assistants, HR Executives, HR Officers and HR Generalists requiring specialised knowledge and skills in the areas of Human Resources should attend this program.