• Identify the elements and describe the purposes of a performance management system
• Identify different types of performance appraisals, and be able to make assessments regarding the advantages and disadvantages of each as they relate to the mission and goals of an organization
• Outline the process of designing and implementing a performance management

Assessment

• The elements of a performance management system
• The roles and responsibilities of managing a performance management system
• Comparing and selecting performance appraisal instruments

Design and Implementation

• The stakeholders in the design and implementation of a performance management system
• Other factors within the organization that inform the design of a performance management system
• The performance management system design process
• Overcoming resistance to changes in the performance management system
• Relationships between performance management and other key HR systems, such as compensation, job descriptions, training and development, etc.

Appraisals

• What are appraisals?
• What are the objectives of appraisals?
• Who should be appraised?
• Who should carry out the appraisal?
• How often should appraisals take place?
• Should employees see their appraisal reports?
• Making a success of appraisals

Analyzing Bench Strength

• Performance, potential, and readiness
• Performance-potential grid
• Practices used for identifying successors
• Types of assessments and assessment matrix
• Dealing with competing demands