Advanced Project Management, Negotiation, Leadership, Team Buildings and Contracting (Certified II)
Course Schedule
Advanced Project Management, Negotiation, Leadership, Team Buildings and Contracting (Certified II)
Negotiation is often the best — and sometimes the only — way to develop effective, lasting solutions to many kinds of project problems. This program builds the skills you need to craft constructive agreements between the project team and the other stakeholders. Participative exercises will help you master basic concepts: getting agreement vs. eliminating differences and positions vs. interests. You will also learn when to negotiate, how to prepare for a negotiation, how to manage the aggressive negotiator, and how to deal with “everyday” negotiations. Case studies include both internal negotiations and contract negotiations.
This program will help you also develop the personal and professional skills needed to lead your project team. You will learn how to create a shared vision and how to keep your team aligned with that vision through storytelling. The program covers vital general management skills such as motivation, feedback, and delegation. Other topics include how to develop agreement on roles and responsibilities, when to emphasize task behaviors over relationship behaviors, how to build a team that sees itself as a team, and dealing with a difficult team member.
Approximately 70% of class time is devoted to casework and experiential learning. Among other activities, you will complete a leadership skills inventory and develop a personal action plan for use when you return to work.
- Define the characteristics of an effective leader
- Use “vision” as a project management tool
- Create a motivating work environment
- Provide useful feedback to team members
- Delegate and assign activities appropriately
- Recognize a high performance team
- Communicate more effectively with your team
- Surface and deal with conflict
- Determine whether to negotiate
- Describe the phases of a negotiation
- Use a structured process to negotiate
- Deal with an aggressive negotiator
- Craft agreements that preserve your relationship with your counterpart
- List ten useful tactics for negotiating
Day One
- Introduction
- What, when, and why to negotiate
- Elements of a successful negotiation
- Types of negotiations
- Win-lose vs. win-win negotiation
- Dangerous assumptions about working relationships
- The process of negotiation
- Preparing for the Negotiation
- Surveying the environment
- Your interests, their interests, shared interests
- Constraints and assumptions
- Anticipating problems
- Using a trade-off matrix
- Constructing the facts
- Who are the stakeholders?
Day Two
- Conducting the Negotiation
- “Tactics” is not a four-letter word
- Choosing your attitude and style
- Dealing with your emotions
- Asking questions the right way
- Ultimatums: when they are okay
- Common errors: starting too high or too low, splitting the difference
- Follow-through
- Keeping your commitments
- Monitoring compliance
- When the agreement falls apart
- Special Topics
- Managing the aggressive negotiator
- Telephone negotiations
- Surprise negotiations
Day Three
- Introduction
- Leadership, management, and team building
- Characteristics of a leader
- Leadership essentials
- Visioneering
- When to develop a vision, when not to
- Levels of vision: corporate to project
- Getting your team to buy into the vision
- Storytelling
- Why use stories
- Good stories and bad stories
- Motivation
- Skill vs. will: the importance of knowing the difference
- Herzberg’s view: motivation vs. satisfaction
- Ideas for motivating your project team members
- Feedback
- Establishing the context
- How and when to give positive feedback
- How and when to provide constructive criticism
Day Four
- Delegation
- Delegation vs. assignment
- Using Oncken’s Five Level Delegation Model
- Understanding stretch goals
- Team Building Basics
- Work groups vs. teams
- Characteristics of a high performance team
- Stages of team development
- Identifying team roles
- Task and relationship behaviors
- Communicating with Your Team
- Tone management
- Dealing with stated — and unstated! — assumption
- Understanding and accommodating personality styles
Day Five
- Dealing with Conflict
- Issues, problems, and conflicts
- Attitudes toward conflict
- Respect as style and respect as behavior
- Escalation of commitment
- Selecting and using different conflict resolution approaches
- Dealing with difficult behavior
- Facilitation Skills for Project Managers
- Facilitation and meeting management
- The role of the facilitator
- Planning the session
- Group process activities
- Case study exercise
| Sub Code | CM004 |
| Start Date | Sun,Mar,6,2022 |
| End Date | Thu,Mar,10,2022 |
| Duration | 5 Days |
| Fee(US$) | 3750 |
| Location | Dubai |
| Reminder |
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