By the end of the program, participants will be able to:

• Identify the major activities and steps of contract administration.
• Identify administration tools and the roles of the contract administrator.
• Recognize the main contractual provisions and appreciate their effects on the implementation and management of future contracts.
• Understand the importance of knowing contractual terms and conditions.
• Demonstrate the importance of partnership and negotiation in contract administration.
• Explain the different types of claims, damages and liabilities.
• Identify Alternative Dispute Resolution (ADR) and ways to resolve claims.

Principles of Contracts

• Objectives and Definitions
  
• Defining Contract
• Elements of a Contract
• Difficulties Encountered in Contract Administration
• Contract Framework
• Contract Administration Major Steps
• Competencies of Contract Administrators

Administration Tools

• Purpose of Contract Administration
  
• Information Needed for Administering a Contract
• Tools and Techniques for Contract Administration
• Dissection of Contract
• Checklists
• Calendars
• Documents
• Roles and Responsibilities of Contract Administrators
• Roles and Responsibilities of Team Members
• Issues
• Developing Schedule and Cost Plans
• Developing Milestones Charts

Contractor Evaluation

• On-Going Assessments
  
• Evaluating Contractor's Performance
• Contractual Provisions Affecting Implementation
• Managing Contracts in Progress
• Know your Contract
• Performance Indicators
• Avoiding Problems: Importance of Communication
• Status and Progress Reporting

Partnership with Contractor

• Objectives of Partnership
  
• Elements of Partnerships
• Advantages and Disadvantages

Negotiation

• Planning Negotiation
  
• Trading Concessions
• Communication
• Negotiation Preparation
• Negotiation Guidelines

Claims and Disputes

• Breach of Contract
  
• Types of Damages
• Remedies
• Limitations of Liability
• Changes and Modifications
• Claims and Variation Orders
• Force Majeure
• Disputes
• Lessons Learned; How, Who, Where and When

Alternative Dispute Resolution

• Negotiation
  
• Mediation
• Conciliation
• Arbitration

Contract Termination

• Termination for Default
  
• Termination for Convenience

All those involved in any aspect of implementing, managing or administering contracts; also those involved in any step of contract preparation and award in order for them to realize the importance of a well prepared contract.