Flawless Consulting: A Guide to Getting Your Expertise Used

Course Schedule

Flawless Consulting: A Guide to Getting Your Expertise Used

Despite the growth of the virtual world, our days are still occasionally populated with live human beings and when we are in the room with others, we need to get to the point and make the most of it. Playing roles, being vague, speaking in generalities, and getting to the point in the last five minutes waste the uniqueness of having all our senses available when we are face-to-face. We want to take advantage of real meetings to become personally connected in ways powerful enough to overcome the distancing and isolating effects inherent in an electronic connection. Thus, the need for authenticity and directness about sensitive issues outlined in this course increases.

  • How to become a better consultant
  • The skills needed to close a contract
  • How to meeting the client
  • Implementation of a consulting environment
  • Giving and providing feedback

What is a consultant?

  • Consulting skills Preview
  • The promise of consultation

Are Techniques enough?

  • Beyond the content
  • The consultant assumptions
  • The consultant goals
  • Developing client commitment
  • Consultants role
  • Collaboration
  • Staging the clients involvement

Flawless Consulting

  • Being Authentic
  • Completing the requirements
  • Results
  • Accountability

The Contracting Meeting

  • Who is the client?
  • Navigating the contracting meeting
  • What do you do when you get stuck?
  • The problem with saying no?
  • Contracting checkpoints
  • Selling your services
  • The meeting as a model of how you work
  • Closing the contracting meeting
  • After contracts

The internal Consultant

  • Important differences between Internal and External Consultants

Understanding Resistance

  • The Faces of Resistance
  • What are clients resisting?
  • Underlying concerns
  • Sometimes it is not resistance
  • The fear and the wish

Dealing with Resistance

  • Three steps for handling resistance
  • Don’t Take it Personally
  • Good-Faith Responses
  • Consulting with s Stone

From Diagnosis to Discovery

  • The relationship counts?
  • The call to action
  • The problem is not the problem
  • How the problem is being managed

Whole-system Discovery

  • Third Party Consulting
  • Taking a whole-system Approach
  • Your Choice
  • Putting the system to work
  • The payoff

Getting the Whole Picture

  • The steps in getting the picture
  • A word about Bias
  • Assessing how the situation is being managed
  • The discovery interview
  • Levels of Analysis

Preparing for Feedback

  • A clear picture
  • Condensing the data
  • Dos and donts
  • Language in giving the bigger picture
  • Presenting the picture
  • Support and confront

Managing the meeting for action

  • How to representing the picture
  • Structuring the meeting
  • The meeting for action, step by step
  • Resisting the meeting
  • Modeling the meeting

Implementation

  • Implementing the consulting meeting
  • Decision making process

Taking things forward




Sub Code HC033
Start Date Sun,May,15,2022
End Date Thu,May,19,2022
Duration 5 Days
Fee(US$) 3750
Location Dubai
Reminder
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