• Explain why strategic human resource management can help an organization gain a competitive advantage.
  
• Describe the steps managers take to recruit and select organizational members.
• Discuss the training and development options that ensure organization members can effectively perform their jobs.
• Explain why performance appraisal and feedback is such a crucial activity, and list the choices managers must make in designing effective performance appraisal and feedback procedures.
• Explain the issues managers face in determining in determining levels of pay and benefits

DAY 1

Module One: Getting Started

• Housekeeping Items
  
• The Parking Lot
• Workshop Objectives
• Pre-Assignment Review
• Action Plans and Evaluations

Module Two: Human Resources Today

• What is Human Resources Today?
  
• Key Factors Influencing Human Resources Today
• Growth in Human Resource Management

Module Three: Recruiting and Interviewing

• The Job Selection Process
  
• Get Good at Interviewing
• Interviewing Fairly
• The Best Way to Interview

DAY 2

Module Four: Retention and Orientation

• Getting Off on the Right Track
  
• Creating an Engaging Program
• Using an Orientation Checklist

Module Five: Following Up With New Employees

• Checking In
  
• Following Up
• Designing the Follow-Up Schedule

Module Six: Workplace Health & Safety

• Understanding Your Role and Responsibilities
  
• Understanding Local and Industry Specific Rules
• Training for Managers

DAY 3

Module Seven: Workplace Bullying, Harassment, and Violence

• Definitions
  
• Costs to the Organization
• The Manager’s Role
• An Employer’s Responsibility

Module Eight: Workplace Wellness

• Wellness
  
• Behaviors
• Wellness Trends
• The Case for Wellness

Module Nine: Providing Feedback to Employees

• Feedback Model
  
• The Feedback Sandwich
• Encouraging Growth and Development

DAY 4

Module Ten: Disciplining Employees

• The General Discipline Process
  
• The Progressive Discipline Process
• Having Discipline Meetings
• Following Up

Module Eleven: Terminating Employees

• Documenting Events
  
• Making the Decision
• Communicating the Decision

Module Twelve: Wrapping Up

• Words from the Wise
  
• Parking Lot
• Action Plans and Evaluations

DAY 5

Putting an HR plan