The Art of Feedback
Course Schedule
The Art of Feedback
This Giving Constructive Feedback Training Course helps participants develop skills in providing structured feedback for effective and lasting improvements. During this training course, participants receive training in using communication strategies, providing feedback in real situations, applying a framework for formal and informal feedback, and more. The extensive course helps develop essential skills in delivering constructive feedback that positively impacts an individual and the company goals.
- Explain why feedback is essential
- Use non-verbal messages
- Interpret the speech and actions of people
- Apply a framework for providing formal or informal feedback
- Use descriptive language in delivering feedback
- Describe six characteristics of effective feedback
- Probe effectively
- Stay neutral and rational
- Be descriptive for easy understanding
- Listen, accept and change
- Provide feedback in real situations
- Understand feedback definitions and terminology
- Speak clearly Use communication strategies
- Understand the characteristics of effective feedback
- Receive feedback graciously
- Test the waters through role playing
Lesson 1 Getting Started
- Icebreaker
- Pre-Assignment Review
- Workshop Objectives
Lesson 2 Definitions
- Food for Thought
- When Feedback is Needed
Lesson 3 Speaking Clearly
- Being Descriptive
- Staying Neutral
Lesson 4 Communication Strategies
- Basic Skills
- Probing
- Non-Verbal Messages
- Interpretation Exercise
Lesson 5 Characteristics of Effective Feedback
- Six Characteristics
- Formal Feedback Framework
- Informal Feedback Framework
- State Your Case
Lesson 6 Receiving Feedback Graciously
- Receiving Feedback Graciously
Lesson 7 Testing the Waters
- Scenario One
- Scenario Two
- Scenario Three
| Sub Code | HC070 |
| Start Date | Sun,Jun,5,2022 |
| End Date | Thu,Jun,9,2022 |
| Duration | 5 Days |
| Fee(US$) | 3250 |
| Location | Riyadh |
| Reminder |
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