• The building blocks to be a successful HR practitioner
• A robust approach to attraction, recruitment, retention and HR management of staff
• Legislative requirements with practical examples and discussions to help apply employment law in real workplaces
• Inductions, performance programmes and systems involved in the HR function
• How to make sound recruitment decisions

ATTRACTION & RECRUITMENT

Employment Market Overview

• Trends & Demographics
  
• Economic impacts

Attraction Strategies

• Building an employment brand
  
• Candidate databases & portals
• Proactive attraction
• Practical Exercise: Creating your employment brand

Advertising & Position Descriptions

• Writing and placing a good job advert
  
• Identifying competencies & building a position description framework
• Practical Exercise: Competencies

Managing Internal Clients

• Managing timelines and expectations
  
• Dealing with difficult clients

Recruitment Overview

• Understanding the recruitment process
  
• Structured interview process
• Behavioural based interviewing
• Making verbal referencing work for you
• Assessing candidates and making an informed recruitment decision

HR MANAGEMENT OF EMPLOYEES

Understanding Employment Agreements, Terms and Conditions

• Elements of an employment agreement
  
• Dealing with different types of contracts

Understanding Pay and Benefits

• Determining pay levels
  
• Performance related pay
• Employment benefits

Inductions

• Inductions vs. Orientations
  
• Creating induction programmes
• Matching inductions to realities of company culture, behaviours & values
• Linking induction to development and performance reviews

Practical Exercise: Create an induction framework for your company.

Training & Development

• Linking development needs to role competencies
  
• Creating ongoing development programmes
• Utilising internal resources and mentors

Performance Management

• Structuring a performance management programme
  
• Working with managers
• Identifying and collating information

Disciplinary Procedures - Overview

• Guiding principles – fairness and good faith
  
• Disciplinary actions – step by step
• What to include in verbal/written warnings

Termination

• Dealing with resignations
  
• Entitlements
• How to conduct exit interviews