• Demonstrate the importance of job descriptions in the wider context of Human Resources.
• Conduct a job analysis to obtain information for the preparation of job descriptions and other purposes.
• Write job descriptions to cover the wider requirements of Human Resources.
• Explain competencies in terms of what they are and how they are used.
• Write competency-based job descriptions.

Introduction and Overview

• Main Uses of Job Descriptions
  
• The Linkage of Evaluation to Compensation
• How is Job Evaluation Relevant to Compensation?
• An Overview of the Job Evaluation Process
• Why Are Job Descriptions Important to Job Evaluation?
• Some Questions on Job Analysis
• Responsibilities Job Descriptions
• Job Description Terminology

Job Analysis Part 1 Purpose and Methods

• Uses of Job Analysis
  
• Job Analysis Methods
• How Information Requirements Determine the Method
• Process/Steps
• Job Analysis Forms

Job Analysis Part 2 Information and Approach

• Sources of Information on Jobs
  
• Issues to Consider in Job Analysis
• Job Analysis Interviews
• Preparing for the Job Analysis Interview
• Job Analysis Guidelines
• Suggestions for Carrying Out a Job Analysis Interview
• The Dos and Don’ts of Job Analysis
• Practical Demonstrating the Job Analysis Interview
• Practical Carrying Out the Job Analysis Interview
• Feedback and Recap on Job Analysis

Job Descriptions

• Overview and Uses
  
• Job Description Components
• The Difference between Authority and Responsibility
• Job Description Guidelines
• Content Determined by Purpose
• Job Description Form Explained
• Practical Writing Job Descriptions
• A Glossary of Terms Used
• Tools and Checklists
• Sample Job Descriptions
• Maintenance of Job Descriptions

Competency-Based Job Descriptions

• Skill-Based Job Descriptions
  
• Types of Skill-Based Job Descriptions
• Definition of a Competency
• Competency-Based Job Descriptions
• Identifying Critical Competencies