Program Objectives

• Learn more about the Success factors in the twenty-first century include speed, flexibility, integration, and innovation

Master the four boundaries of your organization

• Vertical boundaries (the floors and ceilings of organizations), which separate people by hierarchical levels, titles, status, and rank.
  
• Horizontal boundaries (the internal walls), which separate people in organizations by function, business unit, product group, or division.
• External boundaries (the external walls), which divide companies from their suppliers, customers, communities, and other external constituencies.
• Geographic boundaries

Learn the various number of levers that can foster appropriate permeability—almost like fine-tuning the dial on a radio. These are the four most powerful levers:

• Information: Foster access to information across all boundaries.
  
• Authority: Give people the power to make independent decisions about action and resources.
• Competence: Help people develop the skills and capabilities to use information and authority wisely.
• Rewards.

The new world order and the existing boundaries

• How to behave in such an environment
  
• Changing the paradigm for organizational success
• The four boundaries needed from success
• Permeability in Action
• How to deal with internal resistance

Crossing Vertical Boundaries

• What is the advantage of the vertical organization?
  
• How can use this advantage to my benefit?
• Creating the perfect hierarchy within the organization
• Wiring the components for vertical boundary change
• Fine tuning the system
• Shifting paradigm
• How can it work for me?

Crossing the Horizontal Organization

• Defining the Horizontal boundaries
  
• Centralization versus decentralization
• Reframing the structure and process of horizontal organizations
• The service model of horizontal organizations
• Creating horizontal Harmony within organizations

Integration to a better customer service

• Orient work around core process
  
• Tackle processes through targeted teams
• Turn vertical dimensions sideways
• Create shared services for support processes
• Develop organizational learning capability
• Generate ideas with impact

How to partner with clients and suppliers alike

• The value chain as a traditional value
  
• The search for alternative model
• Moving the value chain from east to west
• Barriers to boundary less customer-supplier relationships

Strengthening the Value Chain

• Building momentum actions
  
• Sustaining progress actions
• Meeting external boundaries

Global Cooperation

• Why we go global? Challenges that we might face going global
  
• Global learning, launchers and leaders
• Leadership change challenges